You can ask Slackbot questions, and get explanations along with links to the relevant knowledge base articles. Slackbot is Slack’s built-in self service support system. Get support with Slackbot (automated or a real human!) I’m sure you’ve already had some interaction with Slackbot when you first signed up, but here’s a refresher. Slackbot is a highly customizable tool when you start to get into the advanced features, but you should start by learning the absolute basics. It’s easy to forget, but you’re missing out on a lot of great features if you overlook it. It sits in always-on mode in your direct messages, occasionally popping up to give you notifications. Most Slack users know Slackbot as the friendly and helpful character that helps them set up their profile. It’s the perfect environment for simple bots that can replace the need for time-consuming or interrupting tasks, and its Slack App directory makes it easy to find and plug a bot right into Slack ready to use.īut, before we get into all of the cool stuff Slack bots can do, let’s get the basics down first and talk about the original: Slackbot! Slack is simple, text-based, searchable and allows you to customize it in creative ways. …and a million more time-saving (and fun) things.Store company knowledge and resources (like a chatbot attached to a wiki).Stream tweets that match a certain hashtag or keyword.Send notifications from Trello, JIRA, or hundreds of other apps.Check your emails or aggregate your newsletters into a public channel.Slack isn’t just a place to chat with your team, it can be extended to: They cut down on pesky repetitive tasks and do things that would take humans much more time and energy.īots started out as weak, experimental and expensive, but the rise of SaaS and automation means that you can have your very own family of bots, living exactly where you work: Slack. Imagine if you had an invisible robot running around the internet doing all kinds of tasks for you.īots live on Twitter, on Wall Street and in factories.

Slack remind me bot